ThoughtData partners with Ingram Micro to offer Enterprise360 unified IT monitoring solution as a managed service in apac region.

ThoughtData joins hands with Ingram Micro – one of the largest distributors of technology products, solutions and services in the world. With this collaboration Ingram Micro will offer ThoughtData’s Enterprise360 unified IT monitoring solution as a managed service to their customers in the APAC region.

Unified visibility into health & performance of business critical IT applications and infrastructure has become central focus of IT operation teams as they embark on the digital transformation journey. Enterprise IT teams can no longer afford to spend time triaging performance issues using individual monitoring tools across application, network, infrastructure layers which slows down their mean time to detect and respond to a critical performance issues.

While enterprise IT teams carry out their digital transformation objectives they can not loose visibility into performance of their IT applications to avoid any service disruptions and poor customer experience.

Seamless visibility into health and performance of applications also helps enterprise IT teams to avoid service disruptions and also validate how changes done to design and architecture has impacted overall customer experience. Validating performance metrics post transformation against key performance indicator baselines taken prior to digital transformation initiation helps IT teams to justify their decisions or fine tune changes before rolling out in production.

ThoughtData’s technology will help Ingram to expand footprint of their managed services portfolio and offer various IT monitoring related services to upkeep the SLAs with their customers. Ingram’s large customer base will help ThoughtData to expand the business in the region and also get access to various channel partners in the region leading to a win win strategic alliance on both sides.

Salient features of ThoughtData’s unified IT monitoring solution include:

• Real time, unified and full stack IT monitoring across application, network , infrastructure and cyber threats in one solution
• Correlated and actionable investigation to nail down root cause in few steps
• Agentless/Passive monitoring – no performance overhead/cybersecurity compromise
• End to end visibility from on-premises to private/public cloud
• Out of box and customizable UI workflows
• Automated alerting and reporting
• Customizable and automated remediation
• Rich integrations – ITSM/SIEM, Email, Slack, Microsoft teams etc
• Software only solution, install and use anywhere
• Application specific custom troubleshooting workflows
• Unified monitoring solution for ITOPS, DEVOPS, SRE and SECOPS

Key benefits include:

• Reduced IT outages
• High performing IT applications and services
• Improved customer experience, employee productivity
• Cyber threats and attacks detection/investigation in early stages
• Accelerated digital transformation
• Increased IT team collaboration
• 4x faster MTTR (mean time to resolve) IT incidents
• 4x better visibility compared to individual monitoring tools
• 4x cheaper – one simplified pricing for unified observability

Save time, cost and get the power of unified observability into your entire IT stack with ThoughtData’s Enterprise360